Q1:

What are the materials used in your products?  

A:

Our lamp materials are including: high quality aluminum, stainless steel, copper, iron, gypsum, ceramics, cement, resin, seashells, wild marine animals and plants, wood, bamboo, rattan, hemp rope, toughened glass, foamed glass, K9 crystal, guide-light plate, diffuser, heat conduction glue, waterproof glue, acrylic, PC, PVC, and LED lamp bead, and so on.

Q2:

What certificates do you have?

A:

For LED driver power supply, intelligent controller and other high-precision electronic devices, we have international quality certificates UL,CE,RoHS,SAA,SASO,SGS.

Q3:

What colors for your lamps?

A:

Lamp appearance colors including: primary color, gold-plated, silver plating, zinc plating, nickel plating, chrome plating, stainless steel plating and paint, lacquer that bake, powder spraying. Beautiful and durable, loved by professional customers.

Q4:

What are your advantages?

A:

Having been focusing on R&D and production of the series of  decorative lights more than a decade, we have accumulated hundreds types of lighting products including pendant lamp, ceiling lamp, wall lamp, table lamp, floor lamp, and outdoor lamps.

Q5:

What are your main markets?

A:

We mainly export to North America, Asia, Europe, South America and Australia, having enjoyed good reputation.

Q6:

Who are your main customers?

A:

Indoor decorative lighting importers, wholesellers, online shop, supermarkets, hotel projects, etc..

Q7:

Do you provide OEM services?

A:

We offer OEM custom service. Our designers and technicians make your ideas come true that belong to your personalized products.

Q8:

Why shall we choose your factory?

A:

1, With the world frontier design concept and technology;

2, Good quality and inexpensive products to create value for you;

3, Good communication and professional service.

Q9:

How long is the lead time?

A:

Lead time: around 3 -- 25 days upon products quantity.

Q10:

How long is the product guaranteed?

A:

Warranty: 2 -- 5 years

Q11:

How long is the LED life time?

A:

LED life span: 30000 -- 50000 Hours

Q12:

What are the packing details?

A:

Standard export 5 layers corrugated case. Packing size & weight: advised upon your order

Q13:

What are the shipping methods?

A:

Shipping: by DHL, UPS, FedEx, TNT, Air freight, or Sea freight.

Q14:

What are the payment methods?

A:

Payment: by TT, Credit card, MoneyGram, WesternUnion, L/C.

Q15:

How do we check your products details?

A:

Welcome to see our products details at our online shop and visit our factory showroom.

Q16:

What information do you provide about transactions?

A:

Our catalog, technical design drawing, picture, quotation, price list, certification, packing and shipping data are available to provide upon request.

Q17:

Can you send us all of your products details?

A:

For details, please contact us immediately via email and phone call.

Q18:

What is your MOQ?

A:

Normally MOQ: 5pcs, but some products MOQ is different.

Q19:

How do we find you?

A:

Our factory is based at Guzhen (famous lighting capital), around 1 hour to Guangzhou and Hong Kong. Please arrange time to visit our factory. Face to face is better communication.

Q20:

How do we know your product quality?

A:

You can order samples to test quality.

Q21:

Can we get samples free?

A:

You can get samples, some charges, some free, contact us Now.

Q22:

What protection do I have?

A:

Trade assurance:

100% product quality protection;

100% on-time shipment protection;

100% payment protection.

Q23:

Is it easy to finish the deal?

A:

Order confirmation --- Payment --- Receiving products --- Finished the deal