0086-760-23836708
Floor 1-1, No. 12, 3rd Road, Jiaochang Liuling Industrial Avenue, Haizhou, Guzhen, Zhongshan, Guangdong, China (Mainland)
Q1:
What are the materials used in your products?
A:
Our lamp materials are including: high quality aluminum, stainless steel, copper, iron, gypsum, ceramics, cement, resin, seashells, wild marine animals and plants, wood, bamboo, rattan, hemp rope, toughened glass, foamed glass, K9 crystal, guide-light plate, diffuser, heat conduction glue, waterproof glue, acrylic, PC, PVC, and LED lamp bead, and so on.
Q2:
What certificates do you have?
A:
For LED driver power supply, intelligent controller and other high-precision electronic devices, we have international quality certificates CE,RoHS,SAA,SASO,SGS.
Q3:
What colors for your lamps?
A:
Lamp appearance colors including: primary color, gold-plated, silver plating, zinc plating, nickel plating, chrome plating, stainless steel plating and paint, lacquer that bake, powder spraying. Beautiful and durable, loved by professional customers.
Q4:
What are your advantages?
A:
Having been focusing on R&D and production of the series of decorative lights more than a decade, we have accumulated hundreds types of lighting products including pendant lamp, ceiling lamp, wall lamp, table lamp, floor lamp, and outdoor lamps.
Q5:
What are your main markets?
A:
We mainly export to North America, Asia, Europe, South America and Australia, having enjoyed good reputation.
Q6:
Who are your main customers?
A:
Indoor decorative lighting importers, wholesellers, online shop, supermarkets, hotel projects, etc..
Q7:
Do you provide OEM services?
A:
We offer OEM custom service. Our designers and technicians make your ideas come true that belong to your personalized products.
Q8:
Why shall we choose your factory?
A:
1, With the world frontier design concept and technology;
2, Good quality and inexpensive products to create value for you;
3, Good communication and professional service.
Q9:
How long is the lead time?
A:
Lead time: around 3 -- 25 days upon products quantity.
Q10:
How long is the product guaranteed?
A:
Warranty: 2 -- 5 years
Q11:
How long is the LED life time?
A:
LED life span: 30000 -- 50000 Hours
Q12:
What are the packing details?
A:
Standard export 5 layers corrugated case. Packing size & weight: advised upon your order
Q13:
What are the shipping methods?
A:
Shipping: by DHL, UPS, FedEx, TNT, Air freight, or Sea freight.
Q14:
What are the payment methods?
A:
Payment: by TT, Credit card, MoneyGram, WesternUnion, L/C.
Q15:
How do we check your products details?
A:
Welcome to see our products details at our online shop and visit our factory showroom.
Q16:
What information do you provide about transactions?
A:
Our catalog, technical design drawing, picture, quotation, price list, certification, packing and shipping data are available to provide upon request.
Q17:
Can you send us all of your products details?
A:
For details, please contact us immediately via email and phone call.
Q18:
What is your MOQ?
A:
Normally MOQ: 5pcs, but some products MOQ is different.
Q19:
How do we find you?
A:
Our factory is based at Guzhen (famous lighting capital), around 1 hour to Guangzhou and Hong Kong. Please arrange time to visit our factory. Face to face is better communication.
Q20:
How do we know your product quality?
A:
You can order samples to test quality.
Q21:
Can we get samples free?
A:
You can get samples, some charges, some free, contact us Now.
Q22:
What protection do I have?
A:
Trade assurance:
100% product quality protection;
100% on-time shipment protection;
100% payment protection.
Q23:
Is it easy to finish the deal?
A:
Order confirmation --- Payment --- Receiving products --- Finished the deal
| Country | Name | Date | Feedback | Supplier Tips |
| Russia | S*****r | 02/07/2016 | Hello, we have just received the products so good. thank u very much for good quality and good service!!! | Thank you too. we are dealing with your new enquiry now and advise you ASAP. |
| Switzerland | T*******l | 19/06/2016 | Goods just reached. the color is gold, it is good. Can I order brown color?? thank you. | Thanks for your order. yes brown color available and price same as gold. |
| United States | B**********e | 06/06/2016 | This is a professional and realiable supplier, from the 3 times transcations with the factory, I find this is what I was looking for... | my pleasure |
| United Kingdom | N*****a | 01/06/2016 | at begining, I was a bit worried about the quality, but finially the quality made me trust you guys. will place more orders with u.. | Thank you , looking forward to your new orders. |
| Singapore | M*********d | 28/05/2016 | excellent design,fast delivery!!! | |
| Canada | R**********s | 14/05/2016 | Good packing. | |
| Iran | L*****t | 08/05/2016 | The products for our hotel so cool and price acceptable | |
| Thailand | H*******d | 22/04/2016 | We just received the goods. My pleasure doing business with you. | my pleasure too. |
| Brazil | D******o | 19/04/2016 | I wanted 9 but got 10. thank u so much |
